Design & Construction Team Responsibilities

The aftercare team should include a representative from the design and construction team and the representative(s) of the subcontractor(s) responsible for the building services engineering systems. They should:

• Monitor the performance of the systems with the active participation of the commissioning manager and the operator.
• Identify, record, and share any deviation from expected performance.
• Develop a plan for communicating operational issues to the operator and end-users.
• Allow for technical input into presentations and newsletters prepared for end-users.

Specific Actions:

1. Record issues that have arisen and discuss remedial action with the owner’s representative.
2. Provide input to early performance evaluation, comparing actual values with required outcomes and targets.
3. Record comments about how specific products and elements perform and prepare reports on their performance.
4. Identify changes made by the owner or operator that might have caused any impaired performance.
5. Maintain records of technical guidance given to the operator or end-users.
6. Report to the owner’s representative on how the operator is delivering the required performance outcomes.

Lead Appointed Party & Operator Responsibilities

The Lead Appointed Party, operator, operations team or facility manager should:

1. Consider any operational costs that might have arisen that were not predicted and maintain records to inform lessons learned.
2. Record input to any performance evaluation during this period.
3. Maintain records of walkabouts on the part of the design and construction team (or aftercare team).
4. Record informal end-user discussion; and maintain records of fine-tuning and any adjustments undertaken.